Effective Date: 23-02-2024

Welcome to Bangla Talk! We strive to provide you with the best online shopping experience, including prompt and reliable shipping. Please review our shipping policy for detailed information on how we handle shipping and delivery.

1. Shipping Locations

We currently ship to the following locations:

• Domestic: All states and regions within INDIA
• International: Selected countries (please check at checkout for availability)

2. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

• Standard Shipping: Estimated delivery time is 5-7 business days.
• Expedited Shipping: Estimated delivery time is 2-3 business days.
• Overnight Shipping: Delivery by the next business day for orders placed before 2 PM.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions and carrier delays.

3. Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase. Occasionally, we offer free shipping promotions—be sure to check our website for current offers.

4. Order Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order’s status on the carrier’s website.

6. International Shipping

For international orders:

• Customs and Duties: The recipient is responsible for any customs duties, taxes, and import fees that may apply. These fees are not included in the shipping cost.
• Delivery Time: International delivery times vary based on the destination and customs processing. Estimated delivery time will be provided at checkout.

7. Shipping Restrictions

Certain items may have shipping restrictions due to size, weight, or destination. If an item cannot be shipped to your location, you will be notified at checkout.

8. Lost or Damaged Packages

If your package is lost or damaged during transit:

• Lost Packages: Contact our customer service team at [Your Customer Service Email/Phone] if your package does not arrive within the estimated delivery time.
• Damaged Packages: If your order arrives damaged, please retain all packaging materials and contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

9. Address Changes and Order Modifications

If you need to change your shipping address or modify your order, please contact us as soon as possible at [Your Customer Service Email/Phone]. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed or shipped.

10. Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to contact us at:

• – Email: support@banglatalk.in
  – Phone: +91 8240619774
  – Address: VILL+P.O.-KUMRAPARA, PS.- RAIDIGHI DIST SOUTH 24 PARAGANAS, West Bengal PIN 743383

Thank you for shopping with Bangla Talk! We appreciate your business and look forward to serving you.

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This shipping policy is subject to change without notice. Please review it regularly for any updates.